Shipping policy

Shipping availability may vary based on the delivery destination and the shipping service available when an order is placed.

Free Standard Shipping is available on all orders.

Order Cut-Off Time

Orders submitted before 5:00 PM Central Time, Monday through Friday, are generally processed on the same business day.

Orders received after the daily cut-off time will be processed on the following business day.

Orders placed during weekends or applicable holidays will begin processing on the next available business day.

Order Processing

Once payment has been successfully confirmed, orders generally require 1–3 business days for processing before they are dispatched.

The processing period may include reviewing the order, confirming payment, preparing the product, packaging, and arranging dispatch.

During periods of higher order volume or applicable holidays, processing may take longer than usual.

Delivery Time

Following dispatch, delivery generally takes up to 7 business days.

Actual transit times may vary depending on the destination, selected shipping service, and other circumstances affecting delivery.

Estimated Total Delivery Time

The estimated overall delivery timeframe is 2–10 business days from the date the order is placed.

This estimated timeframe consists of:

Order Processing: 1–3 Business Days
Delivery After Dispatch: Up to 7 Business Days

These are estimated timeframes rather than guaranteed delivery dates. Actual delivery may vary based on the destination and circumstances affecting shipment transit.

Order Tracking

When tracking is available for a shipment, tracking details will be included in the shipping confirmation email sent after the order has been dispatched.

Shipping Address

Customers are responsible for providing a complete and accurate shipping address and contact information when placing an order.

Incorrect, incomplete, or outdated address information may affect the successful delivery of an order.

Delivery Delays

Although we work to support timely delivery, shipping may occasionally be delayed by circumstances outside our control. These may include severe weather, holidays, unusually high shipping volumes, carrier delays, or transportation disruptions.

If your shipment remains undelivered beyond the estimated timeframe, please contact our customer support team so we can review the situation and provide assistance.

Lost or Damaged Shipments

If your shipment appears to be lost while in transit or arrives damaged, please contact us at support@CartcraftDiscoveries.Shop.

Please include your order number and relevant information about the shipment so our team can review the matter and assist you accordingly.

Business Days

For order processing purposes, business days generally refer to Monday through Friday, excluding applicable holidays.

Returns and Refunds

For complete information regarding returns, refunds, and applicable return procedures, please review our Refund & Return Policy.

Contact Information

Trading Name: CartcraftDiscoveries
Legal Entity: CartcraftDiscoveries LLC
Registration Number: LC014756429

Business Address:
1350 Walnut St
Kansas City, MO 64106-2914
United States

Email: support@CartcraftDiscoveries.Shop

Business Hours:
Monday - Friday: 9:00 AM - 5:00 PM Central Time

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